Mobile-Optimized Table Views for Schedules and Standings  

While tables make it easy to see game schedules and team standings at a glance, it can sometimes be difficult to view this data on smaller mobile device. In this release, we improved the experience by introducing mobile-optimized table views. Additionally, site visitors can now toggle between Table View and a simplified Card View that displays individual games and team standings on standalone cards.  

Select Dates from an Easy-to-Use Calendar 

The updated calendar tool allows you and your players to navigate game schedules with ease. By default, the calendar tool remains open while browsing league schedules for an efficient, streamlined experience. Once you’ve selected a date, you can choose to continue displaying the calendar tool or hide it. Hiding the calendar provides more space on the screen for the list of scheduled games.  

Print League Schedules

Want to display game schedules on a bulletin board or provide a paper copy to coaches and staff? Simply click the printer icon to print a copy of the day’s game schedule. You can also save the schedule as a PDF.

Mobile-Friendly, Responsive Styling 

Logos and banner images will resize automatically to fit mobile devices. This means never having to worry about cut-off logos or images when users are on their mobile devices. Responsive grids and tables also ensure that league information is easily viewable from any device—from laptops to tablets to cell phones.  

Thank You for Your Feedback and Trust 

At EZFacility, we consider feedback to be a gift. Helping you and your business grow is our #1 goal. Thank you for giving us the opportunity to do just that. Your input made this release possible, and we would love to hear more. 

Have feedback or feature ideas for EZLeagues or EZFacility? Please get in touch! 

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EZPayments Launches in the UK

EZFacility is delighted to announce the launch of our next-generation payment processing solution, EZPayments, in the United Kingdom. With the deadline for Strong Customer Authentication just around the corner on 14th March 2022, we’ve leveraged the newest technology to give you the most secure and seamless way to process payments.

In addition to complying with the latest security standards, EZPayments integrates with your EZFacility software to make it easier than ever to track and manage your payments. This allows businesses to streamline payment processing while guaranteeing security and improving the customer experience—all for a competitive rate.

Currently, EZPayments is only available in the United Kingdom. To learn more about switching to EZPayments, please contact our team today. 

What Is Strong Customer Authentication?

On 14th March 2022, the way businesses process e-commerce payments will change. New rules, referred to as Strong Customer Authentication (SCA), will enhance payment security and limit fraud through a mandatory authentication process.

The rules will apply whenever a payer:

• initiates an electronic payment transaction 
• accesses their payment account online
• carries out any action remotely that may imply a risk of payment fraud, unless an exemption applies

Thanks to compliance with new SCA standards, EZPayments will offer EZFacility’s UK clients the safest, most secure way to process payments. 

Smartwaiver in the New EZFacility Experience

EZFacility’s integration with Smartwaiver is the latest feature to join the New EZFacility Experience. Now, users can manage digital membership documents, contracts, and waivers built with Smartwaiver from within EZFacility’s new user interface.

Smartwaiver provides customizable digital waivers and releases that can be signed at your location or online from any computer, tablet, or mobile device. Turn your tablet into a dedicated waiver signing station with Smartwaiver’s free kiosk apps for iPad and Android.

With the EZFacility + Smartwaiver integration, if a new or existing member signs your waiver, the member will be created or updated in the EZFacility database, saving your staff time. Get in touch to learn more.

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What is the Groups feature, and how is it used?

For most sports and fitness facilities, hosting teams, leagues, camps, and other group-based events is an important part of the business model. The Groups module includes a variety of tools to help create, manage, promote, and measure the success of your team and events.

Groups feature include:

• Online registration
• Pricing and payments
• Waitlists
• Sub-groups and related groups
• Website integration through our API
• Integration with EZLeagues for tournament schedules, rosters, and standings

Common use cases for Groups include:

• Leagues for sports teams, college intramurals, and community rec centers
• Tournaments for sports and competitions of various kinds (unique examples include cook-offs and video game tournaments)
• Camps for summer sessions, weekends, and special retreats
• One-time fitness bootcamps, special classes, or sessions
• Clinics, training programs, and workshops
• Special events such as birthday parties, fundraisers, or other events

Groups in the New EZFacility Experience

Today’s release brings several meaningful enhancements to Groups, including simplified workflows, improved displays, icons, filters, and more intuitive navigation.

Watch the webinar for a full tour of the new Groups features.

Get the Groups data you need—fast

When reviewing your list of Groups, you’ll now see the most important information first. We reduced the number of columns to provide the data you need without needing to scroll horizontally.

Standard data will include:

• Group Name
• Group Description
• Registration Balance
• Invoice Balance
• Total Subgroups

If you’d like to see additional data, you can hover over the convenient tooltip icon or customize your columns to display other information.

You’ll also find quick action icons that will allow you to send an email, edit, or delete your Group.  

View related Groups in a simplified grid

The new Related Groups grid will show all of the groups with a connection to the one you are viewing—including any parent, grandparent, child, grandchild, and other related Groups that exist. This comprehensive display allows you to more easily navigate your sub-Groups to manage settings and registrants. When viewing the grid, the current Group will be bolded.

Filter and search your Groups

We’ve re-built this popular feature from EZFacility Classic to give it an upgrade in the new user interface. Simply click the filter icon to build custom views that show active, upcoming, or completed Groups.

Easily navigate to the tools you need

Effortlessly locate the tools for Online Registration, Publish to Self-Service, Publish to EZLeagues in tabs across the top of the screen within each of your Groups. In addition, you’ll find tools to copy, export, and generate Groups in the Global Dropdown within the new EZFacility Experience.

Quickly create Groups and register clients

In the New EZFacility, any time you need to create or edit an object, a consistent side panel will appear with all the fields and settings you need. Following today’s release, you can expect the same experience when you create a new Group or register a client to one of your Groups. This consistency helps speed up day-to-day tasks, while also making it easier to train and onboard new staff.

How to access to the new Groups features

If you’ve already opted in to the New EZFacility Experience, you’ll see these new Groups features automatically. If you’d like to request access, please submit a support ticket.

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Optional Vaccination Tracking* and Check-In Management

Available only in the New EZFacility Experience.

EZFacilty works with businesses in a variety of locations, some of which have to comply with specific regulations regarding COVID-19. As a global software provider, EZFacility is committed to offering tools and solutions to meet the everchanging needs of as many clients as possible while offering the flexibility and control to decide how your business operates.

The optional Vaccine Passport feature—available only in the New EZFacility Experience—allows individual locations to enable a checkbox to record vaccination status on your clients’ profiles. As an optional feature, vaccination tracking will remain disabled and hidden unless you choose to activate it. 

Once enabled, you can configure Vaccine Passport settings to restrict self check-in for unvaccinated clients. You can also display vaccination status to staff when manually checking in members at your front desk.  

Please note that, if you do choose to turn on vaccination tracking, the checkbox will default to unchecked, indicating that the client has not been vaccinated. Make sure to populate this field with up-to-date information before adjusting your check-in settings.

If vaccination tracking is not a part of your location’s process, you can leave the feature deactivated and the checkbox will not appear on your clients’ profiles.

*Note: Regulations regarding the storage of your customers’ vaccination data vary based on location. Please be sure to review the laws and requirements that affect your business. This post is intended for informational purposes only and should not be construed as legal advice.

Flexible, Self-Service Membership Documents

Available only in the New EZFacility Experience. NOT available in accounts that can switch back to Classic.

In the new EZFacility Experience, Membership Documents have replaced Membership Agreements to transform the way membership contracts are sold through the platform. With Membership Documents, you can create custom Document Templates to tailor your contracts to specific membership plans (here’s how it works).

In this release, we’ve extended the functionality of Membership Documents to contracts sold through your online self-service portal. Now, when clients purchase memberships online, they’ll be prompted to e-sign the custom document associated with the membership option they’ve selected.

This feature is only available to clients who have transitioned fully to the New EZFacility Experience. It will not be available to those who maintain the ability to switch back to Classic. To inquire about transitioning fully to the New EZFacility Experience, please submit a Support Ticket with our team.

Cross-Domain Google Analytics Tracking for Online Registrations 

Available in the New EZFacility Experience and EZFacility Classic.

Many of our clients use Google Analytics to track the effectiveness of their marketing efforts for generating online sales. In this release, we’ve enhanced our existing integration with Google Analytics to include cross-domain tracking. This feature allows you to track data across multiple related sites—such as your marketing website and any online registration page(s) you’ve created using EZFacility.

Email Communication in the New EZFacility Experience 

Available in the New EZFacility Experience and EZFacility Classic.

Email is one of the most popular of EZFacility’s marketing features. In this release, we brought an old favorite from EZFacility Classic into the New Experience by allowing users to quickly email a client directly from their profile. Whether it’s to congratulate a member on their most recent workout or invite a prospect to a free class, this feature makes it easier than ever to build personal relationships with every client.

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Responding to the Fitness Industry’s Changing Needs

By now, we’ve all seen the extent to which COVID-19 has disrupted the fitness industry—from the physical landscape where people work out to the needs and expectations consumers have regarding how fitness businesses should package and deliver products and services. To address these new challenges, we chose to invest more heavily into technology in order to create an all-in-one, seamless solution that addresses our customers’ unique operational needs.

“Many of our users are on-the-go admins who rely on our software to provide time-saving solutions. The latest interface updates are fully responsive, require fewer clicks to accomplish tasks, and are packaged into a clean, intuitive dashboard. This helps ensure we continue to lead from the front and provide our clients with the tools they need to excel in a new landscape,” says Bryant Strozinsky, President of EZFacility.

What’s in EZFacility’s New UI?

The UI redesign carries over the same functionality users are familiar with while also introducing simplified processes and expanded capabilities. Key benefits of EZFacility’s new user interface include: 

• Streamlined workflows help you complete daily tasks faster. Plus, training new staff will be easier than ever. 
• Lightning-fast speeds. Technology upgrades ensure that your software moves as fast as you do and is always available when you need it. 
• Unlimited storage, thanks to our partnership with Amazon Web Services—the world’s largest cloud computing provider.
• Responsive design that gives you the best experience on every device. 

To see all the updates, watch a tour of EZFacility’s new UI. 

Supercharge Your Productivity with Intuitive Design 

EZFacility’s new UI introduces design elements intended to reduce clicks, decrease admin time, and boost productivity. For instance, the convenient slide-out navigation menu allows users to access popular tools when needed and to hide the menu when not in use. Similarly, an editing pane appears whenever you need to make changes to a client profile, membership, or package, providing a consistent experience throughout the software. 

“Consistency makes the software more user-friendly, which means it’s easier for new staff and users to learn,” explained Greg Barra, EZFacility’s Support and Training Manager. “This is great news for managers and admin who can spend less time on software training and more time running their businesses.” 

For instructions on how to use the latest features and functionality, see our collection of user guides for the New EZFacility Experience. 

Technology Upgrades for Speed and Reliability

The transition to Amazon Web Services prioritizes client data security and increases site speed, with AWS boasting a reliable 99% uptime rate. 

“With built-in, unlimited storage capacity our clients can spend more time building out their operations without worrying about typical associated costs. Moving forward with AWS puts our development team in an excellent position to incorporate cutting-edge tools and integrations like Machine Learning into our software in the future,” adds Michael Vidal, Director of Research and Development at EZFacility.

How to Access Facility’s New UI

All new and current EZFacility clients will have access to the latest interface beginning in 2021. For additional information about our new UI or to schedule a personalized product tour, please request a demo with one of our specialists. 

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